Sparkle & Splendour | Redemption Terms & Conditions

Update: Please note all our items have been fully redeemed. 

• Redemptions are open exclusively for The Exchange TRX shoppers. 
• Employees of the tenants in The Exchange TRX are not eligible to participate in this campaign. 
• This Campaign is valid from 22 November 2024 to 1 January 2025, inclusive of both dates subject to the other terms and conditions stated herein.
  

Redemption Mechanics:

Tier 1 – Spend RM1,000 (RM800 with UOB Credit or Debit Cards) in two (2) receipts at The Exchange TRX will be entitled to receive a LEGO® Desk Calendar*.

Tier 2 – Spend RM2,000 (RM1,500 with UOB Credit or Debit Cards) in two (2) receipts at The Exchange TRX will be entitled to receive Limited Edition WICKED Tumbler*.

Tier 3 - Spend RM3,500 (RM3,000 with UOB Credit or Debit Cards) in two (2) receipts at The Exchange TRX will be entitled to receive Rituals Holiday Gift Set*. 

Customer must transact using UOB credit or debit card to be eligible for the offer and card must be present during redemption for verification purposes.

*Only applicable for purchases made on the same day at The Exchange TRX excluding Mercato, Seibu, bill payments, reload cards, pushcarts and money changers. 

• Limited to one (1) redemption per customer per day.
• Redemption must be made at the Redemption Counter which is located on the Ground Floor of The Exchange TRX on the same date of purchase and proven by the original receipt(s) through The Exchange TRX application (“App”).
• We reserve the right to disallow any redemption in the event, we, in our sole discretion, determine or suspect that you have breached or do not satisfy any of the terms and conditions stated herein.
• The Exchange TRX reserves the right to request for Shopper’s identification details and proof of purchase for verification purposes. 
• Redemption items are subject to availability and shall be on a first-come, first served basis. 
• The redemption items are non-refundable and cannot be exchanged for cash in part or in full.
• In the event of any dispute, our decision shall be deemed final and conclusive. No further correspondence, queries or appeals shall be entertained in any way whatsoever.
• We shall not be, in any way whatsoever, be held liable for any claims whatsoever relating to the condition and/or arising from the usage whatsoever of the redemption items (including but not limited to any personal injury, death, loss of or damage to property whatsoever).
• We reserve the right to modify and amend the Terms & Conditions or discontinue/cancel this promotion at any time without prior notice.